TY  - BOOK
AU  - Fisher,Donald C.
TI  - Measuring up to the Baldrige: a quick & easy self-assessment guide for organizations of all sizes 
SN  - 0814402569 :
AV  - HD 62.15 .F56 1994
PY  - 1994///
CY  - New York
PB  - AMACOM
KW  - Malcolm Baldrige National Quality Award
KW  - Total quality management
KW  - Awards
KW  - United States
KW  - Guides, manuels, etc
KW  - Qualit�e totale
KW  - Prix et r�ecompenses
KW  - �Etats-Unis
N1  - Includes bibliographical references and index
ER  -