Measuring up to the Baldrige : a quick & easy self-assessment guide for organizations of all sizes /
Donald C. Fisher.
- New York : AMACOM, c1994.
- xii, 306 p. : ill. ; 27 cm.
Includes bibliographical references and index.
0814402569 : $26.95 9780814402566
94022220
Malcolm Baldrige National Quality Award. Total quality management--Awards--United States. Malcolm Baldrige National Quality Award--Guides, manuels, etc. Qualit�e totale--Prix et r�ecompenses--�Etats-Unis--Guides, manuels, etc.