Klaus, Peggy.

The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner / Peggy Klaus. - 1st ed. - New York, NY : Collins, c2007. - xi, 190 p. ; 21 cm.

Includes index.

Control yourself -- Getting the job done -- When you open your mouth...and then some -- Handling your critics -- What, me political? -- Branding and bragging -- Hot buttons: gender, generation, and culture -- Leading the troops -- Don't skip your soft skills.

9780061284144 0061284149

2007023881


Communication in management.
Business communication.
Interpersonal relations.
Psychology, Industrial.

HD 30.3 / .K584 2007