The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner /
Peggy Klaus.
- 1st ed.
- New York, NY : Collins, c2007.
- xi, 190 p. ; 21 cm.
Includes index.
Control yourself -- Getting the job done -- When you open your mouth...and then some -- Handling your critics -- What, me political? -- Branding and bragging -- Hot buttons: gender, generation, and culture -- Leading the troops -- Don't skip your soft skills.
9780061284144 0061284149
2007023881
Communication in management. Business communication. Interpersonal relations. Psychology, Industrial.