Credibility : how leaders gain and lose it, why people demand it /
James M. Kouzes, Barry Z. Posner.
- 1st ed.
- San Francisco : Jossey-Bass Publishers, 1993.
- xxxiii, 332 p. ; 24 cm.
- The Jossey-Bass management series .
- Jossey-Bass management series. .
Includes bibliographical references (p. 289-315) and indexes.