Choosing civility : the twenty-five rules of considerate conduct - Forni, P. M. (New York : St. Martin's Press, 2002)
pt. 1 -- Life and relationships -- What is civility -- Respect in action -- Happiness and the mind -- How do we learn to love -- Civility and self-expression -- Nice guys finish last, or do they -- The science of love and social support -- About the rules -- pt. 2. The rules -- 1. Pay attention -- 2. Acknowledge others - 3. Think the best -- 4. Listen -- 5. Be inclusive -- 6. Speak kindly -- 7. Don't speak ill -- 8. Accept and give praise -- 9. Respect even a subtle "no" -- 10. Respect others' opinions -- 11. Mind your body -- 12. Be agreeable -- 13. Keep it down (and rediscover silence) -- 14. Respect other people's time -- 15. Respect other people's space -- 16. Apologize earnestly and thoughtfully -- 17. Assert yourself -- 18. Avoid personal questions -- 19. Care for your guests -- 20. Be a considerate guest -- 21. Think twice before asking for favors -- 22. Refrain from idle complaints -- 23. Give constructive criticism -- 24. Respect the environment and be gentle to animals -- 25. Don't shift responsibility and blame -- pt. 3 -- Culture shock -- Striking through the form to the substance -- I did it my way -- Authority on the wane -- The age of the self -- Living among strangers -- The drive to achieve -- Stress -- How we play the game -- Two sides of the coin -- What to do.
Includes bibliographical references (p. [187]-196).
Keywords: Etiquette