The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches / Roger Schwarz.

By: Material type: TextSeries: Jossey-Bass business & management seriesPublication details: San Francisco : Jossey-Bass, c2002Edition: 2nd edDescription: xxi, 407 p. : ill. ; 25 cmISBN:
  • 0787947237 (hardcover : alk. paper)
Subject(s): LOC classification:
  • HD 30.3 .S373 2002
Online resources:
Contents:
Pt. 1. How facilitation helps groups -- Skilled facilitator approach -- What makes work groups effective? -- Facilitator and other facilitative roles -- Pt. 2. Diagnosing behavior in groups -- Understanding the theories that guide our actions -- Ground rules for effective groups -- Diagnosing behaviors that enhance or hinder group effectiveness -- Pt. 3. Intervening in groups -- Deciding whether, how, and why to intervene -- How to intervene -- Using the ground rules to intervene -- Using the skilled facilitator approach with other processes -- Beginning and ending meetings -- Dealing with emotions -- Pt. 4. Agreeing to work together -- Contracting: deciding whether and how to work together -- Working with another facilitator -- Pt. 5. Using facilitative skills in your own organization -- Serving as facilitator in your own organization -- Facilitative leader.
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"New and revised."

Includes bibliographical references (p. 385-389) and index.

Pt. 1. How facilitation helps groups -- Skilled facilitator approach -- What makes work groups effective? -- Facilitator and other facilitative roles -- Pt. 2. Diagnosing behavior in groups -- Understanding the theories that guide our actions -- Ground rules for effective groups -- Diagnosing behaviors that enhance or hinder group effectiveness -- Pt. 3. Intervening in groups -- Deciding whether, how, and why to intervene -- How to intervene -- Using the ground rules to intervene -- Using the skilled facilitator approach with other processes -- Beginning and ending meetings -- Dealing with emotions -- Pt. 4. Agreeing to work together -- Contracting: deciding whether and how to work together -- Working with another facilitator -- Pt. 5. Using facilitative skills in your own organization -- Serving as facilitator in your own organization -- Facilitative leader.

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