Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.
Material type:
TextPublication details: New York : Morrow, c1993.Edition: 1st edDescription: xii, 137 p. ; 22 cmISBN: - 0688123163 :
- HF 5415.5 .B528 1993
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Book
|
Storms Research Center Main Collection | HF 5415.5 .B528 1993 (Browse shelf(Opens below)) | Available | 98624847 |
Browsing Storms Research Center shelves,Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| HF 5415.332 .Y66 F76 2013 Marketing to millennials : reach the largest and most influential generation of consumers ever / | HF 5415.5 .A535 1998 Tales of knock your socks off service : inspiring stories of outstanding customer service / | HF 5415.5 .B478 1952 Discovering the soul of service : the nine drivers of sustainable business success / | HF 5415.5 .B528 1993 Raving fans : a revolutionary approach to customer service / | HF 5415.5 .H6313 1990 Winning ways : achieving zero-defect service / | HF 5415.5 .J639 1998B Customer orientation and market action / | HF 5415.5 .R435 2016 Service design for business : a practical guide to optimizing the customer experience / |
There are no comments on this title.
Log in to your account to post a comment.