Fabled service : ordinary acts, extraordinary outcomes / Betsy Sanders.
Material type:
TextPublication details: Amsterdam ; San Diego : Pfeiffer & Co., c1995.Description: xv, 128 p. : ill. ; 27 cmISBN: - 0893842702 :
- HF 5415.5 .S26 1995
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Book
|
Storms Research Center Main Collection | HF 5415.5 .S26 1995 (Browse shelf(Opens below)) | Available | 98620635 |
Browsing Storms Research Center shelves,Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| HF 5415.5 .H6313 1990 Winning ways : achieving zero-defect service / | HF 5415.5 .J639 1998B Customer orientation and market action / | HF 5415.5 .R435 2016 Service design for business : a practical guide to optimizing the customer experience / | HF 5415.5 .S26 1995 Fabled service : ordinary acts, extraordinary outcomes / | HF 5415.5 .S467 1993 The Service quality handbook / | HF 5415.5 .S51943 2014 Zombie loyalists : using great service to create rabid fans / | HF 5415.5 .T55 1993 Teamwork for customers : building organizations that take pride in serving / |
Includes bibliographical references (p. 125) and index.
There are no comments on this title.
Log in to your account to post a comment.