Terrific! five star customer service : learning about excellent service from special people / Stan Toler & Keith Hawk ; foreword by A.J. Hawk, Green Bay Packers.
Material type:
TextPublisher: Oklahoma City, OK : DustJacket, [2013]Description: x, 134 pages : illustrations ; 18 cmContent type: - text
- unmediated
- volume
- 9781937602758
- 1937602753
- 9780834134126 (pbk.)
- 0834134128 (pbk.)
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Book
|
Storms Research Center Main Collection | HF 5415.5 .T66 2013 (Browse shelf(Opens below)) | Available | 98649428 |
Browsing Storms Research Center shelves,Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| HF 5415.5 .S467 1993 The Service quality handbook / | HF 5415.5 .S51943 2014 Zombie loyalists : using great service to create rabid fans / | HF 5415.5 .T55 1993 Teamwork for customers : building organizations that take pride in serving / | HF 5415.5 .T66 2013 Terrific! five star customer service : learning about excellent service from special people / | HF 5415.5 .U57 1996 Customers mean business : six steps to building relationships that last / | HF 5415.5 .V396 2011 The thank you economy / | HF 5422 .K717 2015 The middleman economy : how brokers, agents, dealers, and everyday matchmakers create value and profit / |
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