Includes bibliographical references and index.

If you're a manager navigating the multigenerational workplace, you know it is a growing challenge. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback. This frustrates the Me Generation that can't let go of the spotlight, and annoys Gen Xers, sandwiched between the two. The authors lay bare the causes of conflict, and offers practical guidelines for managing the differences.

Introduction: The new economic reality and the cross-generational workplace -- A new chapter in the cross-generational workplace -- The traditionalists : what will the colonel do now--work? retire? consult? -- The baby boomers : retirement postponed -- The Gen Xers : survivalists in the workplace -- The Millenials : be careful what you ask for -- The global workforce : generations around the world -- The ACORN imperatives and three companies that bridge the gaps -- Company best practices and other great ideas -- From the CEO's perspective -- From the trenches -- Here come the Millenials / Ron Zemke -- Younger boss and older worker / Claire Raines -- A field guide to mentoring Millenials / Bob Filipczak -- Emerging media and the workforce / Bob Filipczak -- Appendix: Inventory : how cross-generationally friendly is your work group, department, business, or organization?