MARC details
| 000 -LEADER |
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| fixed length control field |
03423cgm a2200469Ia 4500 |
| 001 - CONTROL NUMBER |
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| control field |
ocn727944159 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20251028120633.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
110427s2011 vau720 vleng d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
vd cvaiz| |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(Sirsi) i9781598037319 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
YOU |
| Language of cataloging |
eng |
| Transcribing agency |
YOU |
| Modifying agency |
NBO |
| -- |
DTM |
| -- |
UMC |
| -- |
VF$ |
| 019 ## - |
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| -- |
732044198 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
1598037315 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781598037319 |
| 028 40 - PUBLISHER OR DISTRIBUTOR NUMBER |
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| Publisher or distributor number |
9331 |
| Source |
Teaching Company |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)727944159 |
| Canceled/invalid control number |
(OCoLC)732044198 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
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| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
DVD P 91.3 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
.K44 2011 |
| 049 ## - LOCAL HOLDINGS (OCLC) |
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| Holding library |
VF$A |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Kehoe, Dalton. |
| 245 10 - TITLE STATEMENT |
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| Title |
Effective communication skills |
| Medium |
[videorecording] / |
| Statement of responsibility, etc. |
Dalton Kehoe. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Place of publication, distribution, etc. |
Chantilly, Va. : |
| Name of publisher, distributor, etc. |
The Teaching Company, |
| Date of publication, distribution, etc. |
c2011. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
4 videodiscs (720 min.) : |
| Other physical details |
sd., col. ; |
| Dimensions |
4 3/4 in. + |
| Accompanying material |
1 course guidebook (vi, 80 p. : ill., ports. ; 19 cm.) |
| 490 1# - SERIES STATEMENT |
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| Series statement |
The Great courses. Communication skills |
| 538 ## - SYSTEM DETAILS NOTE |
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| System details note |
DVD. |
| 511 0# - PARTICIPANT OR PERFORMER NOTE |
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| Participant or performer note |
Lecturer: Prof. Dalton Kehoe, York University. |
| 500 ## - GENERAL NOTE |
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| General note |
"Professor Dalton Kehoe is Senior Scholar of Communications at York University"--Container. |
| 500 ## - GENERAL NOTE |
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| General note |
"Course No. 9331"--Disc label. |
| 500 ## - GENERAL NOTE |
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| General note |
24 lectures (30 min. each) on four discs. |
| 500 ## - GENERAL NOTE |
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| General note |
The accompanying course guidebook includes a glossary, biographical notes, and a bibliography. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace. |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Disc 1. Lectures 1-6. The magic of everyday communication ; The complex layers of face-to-face talk ; The social context that shapes our talk ; The operations of the cognitive unconscious ; The conscious mind in perception ; The conscious mind in using language -- disc 2. Lectures 7-12. The conscious mind and emotion ; The development of our sense of self ; Self, attachment, and self-esteem ; Protecting the self in face-to-face talk ; Conscious self-talk and self-management ; Challenges to effective communication -- disc 3. Lectures 13-18. Talking to connect and build relationships ; Differences, disagreement, and control talk ; Commands, accusations, and blame ; Healing relationships with dialogue talk ; Focus on the other -- the heart of dialogue ; Assertive dialogue to manage disagreement -- disc 4. Lectures 19-24. Compassionate confrontation ; Communication, gender, and culture ; Talking our way to lasting relationships ; Leadership, appreciation, and productivity ; Dialogue and appreciation : engaged employees ; Dialogue : ethical choices behind our talk. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Oral communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Dialogue analysis. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Conflict management. |
| 655 #7 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Filmed lectures. |
| Source of term |
lcgft |
| 655 #7 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Educational films. |
| Source of term |
lcgft |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Teaching Company. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Great courses (DVD) |
| Name of part/section of a work |
Communication skills. |