The experience economy : (Record no. 130219)

MARC details
000 -LEADER
fixed length control field 02007cam a22003734a 4500
001 - CONTROL NUMBER
control field ocm40467346
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251028093206.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 981118s1952 maua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 98033202
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) i9780875848198
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) i9780875848198
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency LVB
-- OCLCQ
-- XTL
-- BAKER
-- NLGGC
-- YDXCP
-- QP9
-- OCLCG
-- MNY
-- IG#
-- UBA
-- KAAUA
-- UKV3G
-- VF$
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GB98-V0139
019 ## -
-- 60224532
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0875848192
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780875848198
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)40467346
Canceled/invalid control number (OCoLC)60224532
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.15
Item number .P56 1952
049 ## - LOCAL HOLDINGS (OCLC)
Holding library VF$A
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Pine, B. Joseph.
245 14 - TITLE STATEMENT
Title The experience economy :
Remainder of title work is theatre & every business a stage /
Statement of responsibility, etc. B. Joseph Pine II, James H. Gilmore.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston :
Name of publisher, distributor, etc. Harvard Business School Press,
Date of publication, distribution, etc. c1952.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 254 p. :
Other physical details ill. ;
Dimensions 24 cm.
520 ## - SUMMARY, ETC.
Summary, etc. "You are what you charge for. And if you're competing solely on the basis of price, then you've been commoditized. offering little or no true differentiation. What would your customers truly value? Experiences ... The authors explore how successful companies create experiences that engage customers in an inherently personal way ... It's the value that the experience holds for the individual that determines the worth of the offering and the work of the business"--From publisher description.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 207-230) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Step right up -- Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- A refreshing experience -- Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world -- Exit, stage right.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Product management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Diversification in industry.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Gilmore, James H.,
Dates associated with a name 1959-
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
    Library of Congress Classification     Storms Research Center Storms Research Center Main Collection 10/28/2025   HF 5415.15 .P56 1952 98641816 10/28/2025 4.08 10/28/2025 Book