The emotionally intelligent workplace : how to select for measure, and improve emotional intelligence in individuals, groups, and organizations /

The emotionally intelligent workplace : how to select for measure, and improve emotional intelligence in individuals, groups, and organizations / Cary Cherniss, Daniel Goleman, editors ; foreword by Warren Bennis. - 1st ed. - San Francisco : Jossey-Bass, c2001. - xxxii, 352 p. : ill. ; 25 cm. - Advances in emotional intelligence The Jossey-Bass business & management series . - Advances in emotional intelligence. Jossey-Bass business & management series. .

Includes bibliographical references (p. 305-325) and indexes.

Emotional intelligence and organizational effectiveness / Cary Cherniss -- Emotional intelligence : issues in paradigm building / Daniel Goleman -- An EI-based theory of performance / Daniel Goleman -- The economic value of emotional intelligence competencies and EIC-based HR programs / Lyle M. Spencer -- Measurement of individual emotional competence / Marilyn K. Gowing -- Group emotional intelligence and its influence on group effectiveness / Vanessa Urch Druskat, Steven B. Wolff -- Using human resource functions to enhance emotional intelligence / Ruth L. Jacobs -- The challenge of hiring senior executives / Claudio Fernn��?�dez-Aro��?�z -- Training for emotional intelligence : a model / Cary Cherniss, Daniel Goleman -- How and why individuals are able to develop emotional intelligence / Richard E. Boyatzis -- Developing emotional competence through relationships at work / Kathy E. Kram, Cary Cherniss -- Implementing emotional intelligence programs in organizations / Cary Cherniss, Robert D. Caplan.

0787956902 (alk. paper)

2001000675

GBA1-Y3491


Emotional intelligence.
Emotional intelligence tests.
Work--Psychological aspects.
Success in business.
Emotions.
Intellect.
Psychology, Industrial.
Intelligence m��?�otionnelle.
Intelligence m��?�otionnelle--Tests.
Travail--Aspect psychologique.
Succs��?� dans les affaires.

BF576 / .E467 2001