The power of appreciative inquiry : a practical guide to positive change /

Whitney, Diana Kaplin.

The power of appreciative inquiry : a practical guide to positive change / Diana Whitney and Amanda Trosten-Bloom. - 1st ed. - San Francisco, CA : Berrett-Koehler, c2003. - xvii, 266 p. ; 23 cm.

Includes bibliographical references and index.

1576752267

2002028022


Communication in organizations.
Customer relations.

HD 30.3 / .W52 2003