Smart companies, smart tools : transforming business processes into business assets /

Koulopoulos, Thomas M.

Smart companies, smart tools : transforming business processes into business assets / Thomas M. Koulopoulos. - New York : Van Nostrand Reinhold, c1997. - xviii, 270 p. : ill. ; 24 cm.

Includes bibliographical references (p. 259-264) and index.

0442024967

97019345


Reengineering (Management)--Case studies.
Communication in organizations--Technological innovations--Case studies.
Industrial efficiency--Case studies.

HD 58.8 / .K675 1997