Class acts : how good manners create good relationships and good relationships create good business /

Mitchell, Mary, 1949-

Class acts : how good manners create good relationships and good relationships create good business / Mary Mitchell. - New York : M. Evans and Co., c2002. - xxiv, 276 p. : ill. ; 24 cm.

Includes index.

0871319799

2002192511


Business etiquette.
Interpersonal communication.
Organizational behavior.
Communication in organizations.

HF 5389 / .M577 2002