Accounts, excuses, and apologies : image repair theory and research /

Benoit, William L.

Accounts, excuses, and apologies : image repair theory and research / William L. Benoit. - Second edition. - 154 pages cm

Includes bibliographical references and index.

Communication, persuasion, and image repair -- Image repair theory -- Corporate image repair -- Political image repair -- Sports/entertainment image repair -- International image repair -- Third party image repair -- Conclusion.

9781438453996 (hardcover : alk. paper) 143845399X (hardcover : alk. paper) 9781438453989 (pbk. : alk. paper) 1438453981 (pbk. : alk. paper)

40024237638

2014002125

GBB4B6649 bnb

016898440 Uk


Discourse analysis.
Verbal self-defense.
Rhetorical criticism.

P 302.87 / .B46 2014