Difficult people at work : how to cope, how to win /
Bell, Arthur H. 1946-
Difficult people at work : how to cope, how to win / Arthur H. Bell and Dayle M. Smith. - New York : MJF Books, c2004. - vi, 122 p. : ill. ; 20 cm.
Originally published by Barron's Educational Series, Inc. under the title Winning with Difficult People.
Includes bibliographical references (p. 118-119) and index.
1567317456 9781567317459
Conflict management.
Interpersonal relations.
Interpersonal conflict.
Difficult people at work : how to cope, how to win / Arthur H. Bell and Dayle M. Smith. - New York : MJF Books, c2004. - vi, 122 p. : ill. ; 20 cm.
Originally published by Barron's Educational Series, Inc. under the title Winning with Difficult People.
Includes bibliographical references (p. 118-119) and index.
1567317456 9781567317459
Conflict management.
Interpersonal relations.
Interpersonal conflict.