Back on the quality track : how organizations derailed & recovered /

Huddleston, Kathryn.

Back on the quality track : how organizations derailed & recovered / Kathryn Huddleston. - New York : AMACOM, American Management Association, c1995. - x, 310 p. ; 24 cm.

Includes bibliographical references (p. 305-306) and index.

0814402828 9780814402825

95018219


Total quality management--History.--United States
Quality control--History.--United States
Quality of products--History.--United States

HD 62.15 / .H855 1995