Giving effective feedback : check in regularly, handle tough conversations, bring out the best.

Material type: TextSeries: 20 minute manager seriesPublisher: Boston, Massachusetts : Harvard Business Review Press, [2014]Description: viii, 96 pages ; 18 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781625275424
  • 1625275420
Subject(s): LOC classification:
  • HF 5549.5 .C6 G577 2014
Contents:
Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.
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Holdings
Item type Current library Call number Status Barcode
Book Storms Research Center Main Collection HF 5549.5 .C6 G577 2014 (Browse shelf(Opens below)) Available 98648517

Includes bibliographical references and index.

Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.

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