Includes bibliographical references (pages 219-241) and index.

Introduction / Andrew P. Kelly and Kevin Carey -- From Baumol's cost disease to Moore's Law : bending the cost curve in higher education / Anya Kamenetz -- Incentives, information, and the public interest : higher education governance as a barrier to cost containment / Robert E. Martin -- Applying cost-effectiveness analysis to higher education : a framework for improving productivity / Douglas N. Harris -- A strategic approach to student services : five ways to enhance outcomes and reduce costs / Ari Blum and Dave Jarrat -- Bain goes to college : rethinking the cost structure of higher education / Jeffrey J. Selingo -- Unbundling higher education : taking apart the components of the college experience / Michael Staton -- Classes for the masses : three institutions' efforts to create high-quality, large-scale, low-cost online courses / Ben Wildavsky -- Beyond the classroom : alternative pathways for assessment and credentialing / Paul Fain and Steve Kolowich -- Disruptive technologies and higher education : toward the next generation of delivery models / Paul J. LeBlanc -- Public mandates, private markets, and "stranded" public investment / Burck Smith -- Conclusion / Andrew P. Kelly and Kevin Carey.